Work / Case Study
Case Study · Flooring · Kansas City

How a local flooring store out-ranked Home Depot & Lowe's.

KC Wholesale Carpet had 26 years of reputation and a website nobody could find. We rebuilt the brand, launched two new sites, and modernized the systems behind the whole business — and put an independent store at #1 in its market, above the national chains.

KC Flooring social media campaign
From the KC Flooring social campaign
1200%
Website traffic growth
#1
Above Home Depot & Lowe's
+200%
Google profile engagement
$2K+
Online sales, first month
The client

Meet KC Wholesale Carpet.

A Kansas City flooring store established in 1999, with two decades of reputation built on word-of-mouth. Under new ownership, the goal was to revitalize the brand, modernize the business, and finally compete online — against retailers with multi-million-dollar marketing budgets.

ClientKC Wholesale Carpet — relaunched as KC Flooring & Area Rug KC
IndustryFlooring & Home Improvement Retail
Established1999 · new ownership
EngagementFull-service transformation
Timeline~6 months · first results in 30 days

The challenge

  • Limited brand awareness, especially online
  • Outdated marketing that no longer reached modern buyers
  • Invisible against national chains in local search
  • A 26-year-old manual system running the whole business
Scope of work

Everything we handled.

Not one service — the whole growth engine, built and run for them.

Two new websites — KC Flooring & Area Rug KC
E-commerce portal
Social media management
Paid ads
Professional photography
Videography
Email marketing — consistent campaigns
Automated review requests
Jobber integration — replaced the Access database
Database migration — 26 years of records
Digital invoicing + quote & payment follow-ups
Commercial RFQ bids — won new contracts
Manufacturer co-op negotiation
The headline

An independent store, #1 in its market.

Now ranking #1 for high-value flooring keywords
Above Home Depot & Lowe's.

Strategic local SEO leveled the playing field — letting an independent shop outrank national giants with far bigger budgets. That dominance turned into organic traffic, better leads, and real savings versus paid ads.

The work

A full transformation — not just an ad campaign.

We rebuilt the brand across every channel that mattered, online and off.

Two new websites

Two brands, two storefronts that sell while they sleep.

We built and launched two mobile-first sites — KC Flooring and a dedicated e-commerce brand, Area Rug KC — with a full online store that generated $2,000+ its first month. Area Rug KC now ranks for "area rugs near me" right alongside Target and Home Depot.

SEO

#1 in local search

Above the national chains for the keywords that drive flooring sales.

Google profile

+200% engagement

Optimized listing with fresh content and regular updates.

Paid search

Local PPC

Targeted "carpet store near me"–style campaigns that drove qualified traffic.

Social media

Facebook & Instagram

Product highlights, promotions, education, and testimonials that built a real local community and kept the brand top-of-mind.

Traditional + brand

Mailers, billboards, magazines & new photography

A 2,000-home postcard campaign, two high-traffic billboards, features in DesignKC, Homes & Style and KC Symphony — plus fresh store and team photography.

Behind the scenes

We didn't just market it. We modernized it.

The biggest change was invisible to customers but transformative for the business: replacing a 26-year-old manual system with a modern, cloud-based platform (Jobber).

The old way · 1999–2025

  • A custom Access database from 1999, all entered by hand
  • Emails and texts from personal accounts
  • Schedules in shared Google Docs that kept corrupting
  • Printed invoices and quotes only
  • Calling customers for credit cards — a conversion killer
  • Chasing down open invoices, no secure card storage

The new way · with Jobber

  • Cloud-based, accessible anywhere
  • Automated client data, emails, and reminders
  • Integrated scheduling & dispatch for installers
  • Instant digital quotes and invoices
  • Online payment built in — pay the moment you get a quote
  • Secure card-on-file — no more chasing payments
The migration cut roughly 15–20 hours of admin every week and created a clean, professional experience from first quote to final payment — improving cash flow and conversion at the same time.
Beyond marketing

We grew the business — not just the traffic.

The work didn't stop at leads. We helped open entirely new revenue streams and strengthen the relationships that fund growth.

Into commercial contracts

We helped take a residential retail store into commercial work — preparing and winning competitive RFQ bids for new industries and large-scale projects, opening a whole new revenue stream.

City of GardnerZona Rosa remodel

Better manufacturer partnerships

Because the store carries major flooring manufacturers, we negotiated stronger relationships and better co-op marketing dollars on their behalf — effectively getting the brands to help fund the marketing that drives sales.

Shaw FlooringDixie HomePortercraft
The results

By the numbers.

1200%
Increase in website traffic
#1
Rankings above Home Depot & Lowe's
+200%
Google profile engagement
$2,000+
Online revenue in month one
Common questions

How it came together.

How did you rank above Home Depot and Lowe's?

A combination of strategic local SEO, high-quality content, technical site optimization, consistent Google Business management, and local citations and backlinks. We focused on location-specific keywords and provided more relevant, detailed information than the national chains — establishing KC Wholesale Carpet as the local flooring authority.

How long did the transformation take?

About six months for the full build — website, Jobber integration, and every campaign launched. But results started showing within the first 30 days of the new site going live.

What was the hardest part?

Migrating 26 years of customer data out of the old Access database into Jobber. It was a one-time effort that now saves countless hours a week and gives the business real analytics and reporting for the first time.

Did this go beyond marketing?

Yes — that's the point. We helped move the business into commercial work, winning competitive RFQ bids like the City of Gardner and a remodel at Zona Rosa, and we negotiated better co-op marketing dollars and stronger partnerships with major manufacturers like Shaw, Dixie Home, and Portercraft. The goal was always business growth, not just web traffic.

Can you do this for another business?

Yes. Every business is different, but the framework — digital marketing, operational tools, professional branding, and multi-channel campaigns — adapts to almost any industry looking to modernize and grow.

Outgrow the big guys.

You don't need a national budget to win your market — you need the right strategy across every channel. Let's build your transformation.

Start your transformation →